Recently, I was on my way to introduce a caregiver to a new client who basically just needed transportation to help her with her daily errands and appointments. When I arrived at her Independent Living community, I received a call from our Caregiver Manager who explained to me that our caregivers’ vehicle had a battery issue and would not be able to work her scheduled shift.
When you work for a company that does whatever it takes to please their clients, you go above and beyond the norm. I decided right then and there to become our clients’ caregiver and take her wherever she needed to be. It was a very rewarding day for all.